Have some questions or need help?

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Feel free to contact us using the form below, or review our Frequently Asked Questions to find your answer. Our support team works hard to respond to you within 24 business hours. If you submit a request on the weekend, they will respond no later than the following Tuesday.

Frequently Asked Questions

You have questions. We have answers.

The best way to share your conversations with a third party is to email them a complete copy of your record in PDF format. You can do this directly from the Complete Records section of our site.

The receiving party will be able to read or print the record, and they will be able to easily and instantly search the entire document electronically. You can direct them to a specific message or conversation by referencing a page number, or they can search the record electronically by keyword.

Currently, all Talking Parents records are limited to just two participants. We plan to expand our service to allow for more than two participants on a single record, but for now, once you obtain your PDF record, it can easily be emailed or printed and shared with another party.

To regain access to your account follow these steps:
 
Visit https://talkingparents.com/forgotemailorpassword and use the the mobile phone number associated with your account to retrieve your password using our secure SMS text code system.
 
If you do not have a phone number associated with your account, you will need to do the following:
  1. Obtain a notarized copy of your driver's license (banks and shipping centers have notaries that will notarize documents for a small fee)
  2. Send the notarized copy of your driver's license via certified mail to the address below. 
To send a certified letter, take the notarized copy of your driver's license to your local post office.